A study of 18 animals and their personalities compared to the different personalities that come to work each day.
People Philosophies That Will Guide Your Day At The Zoo:
Without a common purpose, common agenda, and a common commitment, there can’t be clear communication that leads to a resolution.
All human lives collide at the point of agendas.
Anything you don’t confront, you validate.
People aren’t because they are, they are because we give them permission to be that way.
Behavior Never Lies!
This Program Is About People Who:
P provide you with challenges
E expand your thinking
O often confuse you
P provide you with new opportunities
L let today prepare you for tomorrow
E emotionally affect your presence
Understanding The Difference Between The Two:
Person - is the physical presence Leadership must face each day.
Personality - is the emotional presence Leadership must understand in order to lead and develop the person. Without the emotional understanding of the personality they are working with, you will react to the person when in reality you are frustrated by the personality.
The #1 Leadership Lesson That Must Be Learned:
There are no difficult people. There are only different personalities for Leadership to understand. Difficulty only occurs when the Leader is not willing to invest the time and patience to understand the people they are leading. The person you are looking at is constant. The personality you are working with will change a minimum of 4 times each day.