Assertive communication skills
Core principles, Non-verbal communication and Emotional intelligence for assertive communication
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What You Will Learn!
- Understand assertiveness and how it differs from passivity and aggression. Benefits of assertive communication in personal and professional life .
- Develop a positive mindset for assertive communication, Core principles of assertive communication and how it can be used to build confidence and self esteem,
- Role of nonverbal communication and assertiveness
- Emotional intelligence and assertiveness
- Each chapter has video lectures, downloadable reading material as well as practice work which will help you apply the learning in real life
Description
This course has 5 chapters and each chapter has sub- sections covering the details of that particular chapter.
1) Introduction to assertive communication
a) Assertiveness, passivity & aggression b) Benefits of Assertive communication c) Practice worksheet
2) Developing a positive mindset for assertiveness
a) Recognizing and overcoming self-limiting belief b) Cultivating self-confidence and self-esteem c) Techniques for managing fear and anxiety in communication d) Limiting beliefs practice worksheet e) Anxious thoughts worksheet
3) The core principles of assertive communication
a) Active listening and empathetic understanding b) Expressing thoughts, feelings, and needs clearly and directly. c) Setting boundaries and saying "no" effectively d) Practice worksheet
4) Non-verbal communication and assertiveness
a) The role of body language in assertive communication b) Enhancing eye contact, posture, and gestures c) Using facial expressions to convey assertiveness. d) Practice work
5) Assertiveness and emotional intelligence
a) Developing emotional intelligence for assertive communication b) Managing emotions during communication
c) Building rapport and empathy in assertive communication d) Practice deep breath e) Practice meditation f) Recommended reading material
Each chapter has reading material, video lectures as well as practice worksheets which will help you use the learning in practical environment and make your communication skills better. Happy learning !
Who Should Attend!
- This course is designed for a wide range of individuals who seek to enhance their communication skills. Whether you are a student, a professional or an individual who seek to improve your assertive communication skills, this course is for you.