Benchmarking

Harnessing The Power of Connectional Intelligence

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Benchmarking

What You Will Learn!

  • A systematic PROCESS for measuring and COMPARING processes and ADAPTING best practices

Description

After completing this course, participants will be able to:

  1. Recognize the five steps of the basic benchmarking method

  2. Develop a realistic plan and schedule for a benchmarking project

  3. Search and identify potential benchmarking partners by conducting secondary research

  4. Understand how to use the 7 basic Quality Improvement Tools for benchmark process comparison.

  5. Select appropriate recommendations for process improvement

Who Should Attend!

  • Business process owners seeking improvement

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Tags

  • Quality Management
  • Seven Basic Tools of Quality

Subscribers

97

Lectures

6

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