Aghh! Coping with Difficult People (With Dr. Susan Harrison)

Specific Strategies to Stop Gossipers, Bullies, Naysayers, Drama Queens, Etc. in Their Tracks.

Describe at least three techniques to navigate interactions with difficult people more effectively.
Explain a few tips and techniques to read people effectively.
Describe the four personality and communication styles.
Explain how to treat others (difficult or not) based on their personality style in order to get results.
Describe a few techniques they can use to be more confident.
Explain the importance of setting boundaries.
Say the exact words they'll need to say to a gossiper to stop her in her tracks.
Describe how they should respond to bullies, blamers, naysayers, and other difficult people.
Know the steps needed if this person will not change.

Ditch the robotic, boring speakers, the deadly PowerPoint slides,
and the courses full of fluff—you deserve better.

YOUR TRAINER:

Dr. Susan Harrison is an expert in communication and conflict, and has a doctorate in education.
As a professional motivational speaker and edutainer (educational entertainer) she's fun, energetic, and will keep you engaged with her stories, wisdom, and humor.
Dr. Sue has helped thousands of men and women all over the United States and in Europe to deal with difficult people and to develop their social skills. And they keep coming for more because her strategies work!

IMAGINE YOUR LIFE AFTER TAKING THIS COURSE:

Picture yourself peacefully in your office (or home), because you’re confident in your ability to stop that difficult person in his or her tracks.
You won’t dread meeting with that bully, you won’t feel attacked by that blamer, or dragged down by that naysayer. Drama queens won’t get to you, complainers won’t cause you anxiety, and gossipers won’t involve you in office (or family) soap operas.

Replace the frustration, fear, or stress you've been feeling with a drama free life.

You’ll be in control of your own emotions, because that difficult person you’ve been having to live with will no longer be able to manipulate you. No more wanting to cry, hide, run, or choke him or her!
Imagine his or her face when this person sees he or she can no longer use you or abuse like in the past!

AFTER TAKING THIS COURSE YOU’LL BE ABLE TO:

Understand yourself and the other person’s personality traits better, so you can have less conflict and drama in your life.
Decode people: You’ll be able to read other people like open books. You’ll learn the secrets of body language and visual cues, listen to what they don’t say, and use that knowledge to get more of what you want.
You’ll be able to confront the difficult person because you will know how to prepare for that confrontation and how to be more confident. This will reduce the stress you’re having now!
You'll be free. You won’t be manipulated again, because you’ll be able to identify the techniques bullies, naysayers, drama queens, complainers, blamers, and other difficult people use.
You’ll know their dirty tricks and will use them to set boundaries in a way that won’t backfire.

COURSE DESIGN:

We designed this as a short course because we know you have no time for useless information, and you don’t want to become a psychologist: You just need to be able to deal with this problem NOW. So that’s what you get.
We go from the general to the specific, so this course is divided into two parts: In the first part you develop the emotional intelligence and skills you need to keep the difficult people at bay. These skills will also allow you to improve any relationship in your life, by the way. In the second part we dive deeper and focus on each specific type of difficult person.

IS THIS COURSE FOR YOU?

If you answer ‘Yes’ to one or more of the following questions, this course is for you:

Do you have to interact with at least one difficult person at work, at home, at school, at family reunions, at your kids events, or any other place?
Is there someone in your life whom just the thought of having to see causes you distress, anxiety, worry, or fear?
Have you found yourself thinking ,”God, please make this person so away, please, please!”
Is working or living with someone a tough challenge?
Is there someone in your life who causes you pain, frustration, or drama?
Do you want to get better at reading people?

Be decisive and confident—the solution you’ve been wishing for is here,
so enroll in this course right now.

Don’t wait to get that person off your back (without hurting your career.)

Any adult who needs to interact with negative or controlling people, with complainers, bullies, drama queens, blamers, gossipers, and other difficult personalities.
Anybody who has been called "difficult" by other people, and wants to understand why and improve.