Fundamentals of Digital Transformation & Customer Experiance

Description

Digital transformation is a hot topic--but what exactly is it and what does it mean for companies and as a software developer what does digital transformation and customer experience means to you?

In this course, we talk about Digital transformation, Customer experiences and Industry 4.0 technology trends like Bigdata , IOT, blockchain, Cloud computing, Data.

By the end of this course, you'll be able to:

--Describe the underlying economics of innovation, technology, and market disruptions

--Weigh the pros and cons of current digital technologies Trends

--Learn how Customer experience drive digital transformation

--Digital transformation challenges

--Roots of digital transformation and where it is heading to in the future.

--Have knowledge about real cases from different industries to show you how industries are evolving with the changes.

--You will learn how to overcome the challenges of digital transformation projects.

This course is useful for  Software engineer, Developers , IT Architect, Test managers and C level managers in charge of digital transformation within their organization or program / project managers who will manage digital transformation projects. Senior managers also can benefit this course if the company will have the transition under their supervision. This course is also suitable for pioneers who want to start a digital transformation in a certain area within their company. This is a beginners level course and you don’t need any preliminary knowledge to take this course.

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