First Line Management

Description

Have you been promoted into a managerial position with little or no training, and you don't know where to start?

If the answer is yes, this course is for you!

This course will help you to discover what competencies you need if you have transitioned from worker to first-line manager.  You will be empowered to be the manager that people would like to work for and the leader that people would like to follow.

• You will discover what first-line management is and how to transition from a worker into the role of a first-line manager.

• You will discover what the role of a first-line manager entails and what capabilities you require for success.

• You will discover the many variables of the Human Performance Equation that need to be developed for optimum performance.

• You will learn about the different competencies required to execute the role of First-Line Manager successfully.

• You will learn about the best practice people interaction competencies required to function effectively and efficiently in the role of First-Line Manager.

• You will discover the differences between management and leadership, and how you can lead by example to gain trust & respect, and how to build team accountability.

• You will learn about the habit of personal leadership by applying the principles of “beginning with the end in mind”.

• You will discover the four core leadership competencies a first-line manager must have. These include Leading the self, Leading the team, Leading others, and Leading the system.

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