Leadership: Improving Human Performance
Utilize coaching to ensure your team members grow, develop, and improve!
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What You Will Learn!
- Utilize a human-first approach to coaching and developing team members
- Identify skill versus will concerns with team members who are underperforming
- Asking great questions and utilizing the "funnel method" of questioning to get team members to reflect on the impact of their actions
- Explain and feel confident implementing the 4 types of coaching (praising, redirecting, delegating, and coaching)
Description
Do you wish you could improve the performance of your team members? What if you could make the quality of your team's work increase? How about increasing team efficiency? Do you dread tough coaching conversations with those not meeting your expectations? If any or all of these apply to you, this is the course that will help!
This course will explore various types of coaching team members:
Praise
Redirection
Delegation
Coaching
You will learn how to approach different types of coaching to lock in what is going well, ensure that tasks are completed how you envision them, and improve performance if some team members are not meeting expectations. This content can truly be applied to almost any relationship that you have. We will draw from content from research-based practices as well as books such as "The One Minute Manager", "Speed of Trust", "Leverage Leadership", and various work by Brene Brown. There are key takeaways left and right that will improve your leadership skills that ultimately will save you time, effort, and money not just now but behind the scenes (such as by improving your turnover rates). This course is for any and all leaders (including roles such as parents) who want to improve their practices and ensure they help others improve along the way.
Who Should Attend!
- Anyone. Though intended for business leaders, the principles can be applied to almost any relationship.