Interpersonal skills for Managers

Description

Leaders who provide targeted, ongoing coaching to their employees can strengthen their team and add value to their organization. In this course, we will go through the differences between managing, training, and coaching, and provides managers with coaching models and skills to support the development and growth of their employees.

Also, develop the core skills of a facilitative leader, such as developing your emotional intelligence, active listening, asking powerful questions, engaging in productive conflict, and being flexible in your own thinking to make room for your team's input.

Outcomes:

By the end of this course, attendees will be able to demonstrate their competence

in, and their ability to:

• how to manage change discusses the importance of diversity and inclusion and explores how to build resilience through stress management.

• You will know the differences between managing, training, and coaching, and provides managers with coaching models and skills to support the development and growth of their employees.

• You will know techniques for getting your message across effectively in the workplace and explains how to tackle potential communication challenges with your colleagues and supervisor.

• how to grapple with tricky situations, taking you through how to handle interruptions, respond to critical feedback, and communicate across cultures.

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