Introduction to Operations Management
course provides a broad introduction to operations management and tools and techniques that support the design
Ratings 4.27 / 5.00
What You Will Learn!
- Describe the fundamentals of operations management
- Understand the importance of production and operations strategy and product and service design decisions and their impact
- Apply quantitative and qualitative analysis techniques to improve understanding of operations
- Identify and employ appropriate operations and project management tools
Description
The course provides a broad introduction to operations management and the associated tools and techniques that support the design, planning, and improvement of systems or processes. Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity, efficiency and quality. Key concepts include process and location analysis, strategy, capacity, LEAN manufacturing and more.
After completing this course, you will be able to:
Describe the fundamentals of operations management.
Understand the importance of production and operations strategy and product and service design decisions and their impact.
Apply quantitative and qualitative analysis techniques to improve understanding of operations.
Identify and employ appropriate operations and project management tools.
Understand and develop performance metrics for the improvement of operations.
Independently and as part of a group, effectively communicate the results of the operations analysis.
Course Content:
Definition
Production System Job-Shop & Batch production
Production System Mass & Continuous production
The Functional & Process Organization Views
The 4V's of Operations Management
The Transformation Model
The Five Performance Objectives
Process Design & Layout
Process Mapping Steps
Process Mapping Why use a process map
Layouts Objectives & Type
Principles of Plant Layout
Layouts Construction and Evaluation
least cost method transportation
Single Facility Location
Multi Plant Location
Operations Strategy Elements
Operations strategy types
Competitiveness Assessment
Definition Of Productivity
Total Productivity Calculation
Total Productivity Calculation 2
Service Industries Productivity
Operational Quality Control
capacity planning
Inventory Management Introduction
Inventory Management Advantages
Materials Management
LEAN Production Systems Introduction
Cutting Waste in LEAN Production Systems
LEAN Production Systems Principles & Benefits
six sigma
Who Should Attend!
- Operations managers
- supply chain managers
- Consultants and managers focused on improving service quality and productivity