Lash Retention 101 - Mastering Eyelash Extension Retention comprises 2 hours of professionally filmed HD technique and theory-based tutorials spread over 7 modules covering the A-Z of lash retention.
Facilitated by award-winning educator Joy Crossingham, this course has been created to assist Lash Stylists of all experience levels to understand (and master) the science of lash retention, which ultimately means Client Retention.
During the course, Joy draws on her extensive experience to teach you what actually works, what doesn't, and how to troubleshoot like a professional so you're always in control no matter what the situation is!
No more jumping on lash forums asking questions like "Help! All my client's extensions fell out, and I don't know why?" To then receive 50 comments of advice (all contradicting one another) from people you don't know before the thread turns nasty as they often do on those forums.
No more giving out free refill after free refill when your products or techniques are not to blame for your client's poor retention.
After completing this course, you will know if a client's retention issues have been caused by you, by them, your products or something else.
What You'll Learn
Get ready to master every aspect of lash retention, from the foundational theories to the nitty-gritty details of application techniques. Most importantly, you'll know exactly how to troubleshoot when things go wrong to identify the true cause of your client's lash retention disaster so you can prevent it from happening again. Here’s a sneak peek at what’s in store:
Course Introduction
Welcome message from Joy
Seeking correct information
What is lash retention?
Course Overview
Module 1 - Client Preparation
Why preparation is key
Why do clients need to clean their lashes?
Will any cleanser do?
Free lash cleanser samples
Educating new clients before they arrive
Module 2 - Stylist Preparation
Arriving with clean lashes + more lashing time
How to prepare lashes using tape
Module 3 - Products
Understanding the importance of adhesive
How adhesive actually works
How the professionals choose adhesive
Mixing adhesive: shaking vs vortex
How much adhesive to use for classic & volume application
When you need to break the rules
How to store your adhesive
Adhesive stock control
Lash retention disaster stories (and how to avoid them!)
Module 4 - Stylist Technique
Application speed - getting to the lash quicker
How fast setting is your adhesive?
The importance of having your eyesight tested regularly
Eyelash extension attachment techniques
Outdated application techniques to avoid
Knowing when to refresh your adhesive during an appointment
Tips for efficient refills to improve retention
Module 5 - Other Factors
How your client's hormones can affect lash retention
How season changes affect lash retention
How surgery can affect your client's lash retention
Module 6 - Troubleshooting Scenarios
Scenario 1 - What causes lashes to "flick off"?
Scenario 2 - What can cause your adhesive to thicken prematurely?
Scenario 3 - What can cause poor retention for one eye only?
Scenario 4 - What can cause a rapid loss of extensions?
Scenario 5 - Tips for persuading clients to clean their lashes
Scenario 6 - What can cause gaps in the lash line?
Scenario 7 - How to troubleshoot with clients
Module 7 - The Client Series
Why you need to cleanse your lashes regularly
How to cleanse your lashes
How to prepare for your lash appointment
5 simple aftercare tips to improve retention
5 mistakes lash wearers make that can cause poor retention
Why you need lash refills
Makeup removers compatible with eyelash extensions