What You Will Learn!
- Leading with Emotional Intelligence
- Building an Empathetic Organization
- Basics and Enhanced understanding of EQ
- 5 Pillars of EQ
- Transactional Analysis
- Transactional analysis- Ego states
- EQ/Transactional analysis to tackle work life scenarios
Description
The course revolves around 2 key objectives:
A) Leading with Emotional Intelligence
B) Building an Empathetic Organization
Same is achieved through the following sections of content:
Section 1: Introduction and shift towards EQ
Lecture 1-Intro and Benefits to the learner
Lecture 2-Why the shift from IQ to EQ
Section 2: Emotional Intelligence- Intrapersonal + Interpersonal
Lecture 3-EQ defined & 5 pillars intro
Lecture 4-Intra & Interpersonal Skills
Lecture 5-Self-Awareness: Intrapersonal
Lecture 6-Self-Management: Intrapersonal
Lecture 7-Motivation: Intrapersonal
Lecture 8-Empathy: Interpersonal
Lecture 9-Social Skills: Interpersonal
Lecture 10-The way ahead: Plan for EQ Enhancement
Section 3: Transactional Analysis
Lecture 11- Transactional Analysis Introduction
Lecture 12- Transactional Analysis-Introduction of the Ego States
Lecture 13- Ok & NOT OK Ego states explained
Lecture 14- Parent ego state explained with Transactional Analysis
Lecture 15- Adult ego state explained with Transactional Analysis
Lecture 16- Child ego state explained with Transactional Analysis
Lecture 17- Conflict Identification & Resolution using Transactional Analysis
Section 4: Empathy- The Biggest Leadership Trait
Lecture 18- Empathy- The 3 Step process
Lecture 19- Leadership Empathy- Self Assessment
Section 5: Building an empathetic organization- Practice learning
Lecture 20- Transactional Analysis for employee well being(case1)
Lecture 21- Transactional Analysis for Conflict Resolution(case2)
Lecture 22- Transactional Analysis to enhance team performance(case3)
Lecture 23- Transactional Analysis to Nurture Relationships(case4)
Lecture 24- Empathy enhancement- way ahead
Each section has an assignment as the last lecture.
Same will ensure that the learning gets applied to work
The course intends to coach leaders with:
-Importance of empathy in leadership and management.
-Developing policies and practices that prioritize employee needs and well-being over profits
-Enhancing work relationship
-Creating a culture that values and supports mental health and well-being
-Encouraging vulnerability and emotional intelligence in the workplace
Who Should Attend!
- Leaders who handle teams or projects