7 steps to effective Performance Management Conversations

Motivate, energise and inspire your people to perform at their best and get results

Ratings 4.23 / 5.00

7 steps to effective Performance Management Conversations

What You Will Learn!

Be clear about the purpose for your conversation
Know how to set your conversation up to succeed
Understand the difference between corrective and amplifying feedback
Understand the importance of learning from success, and how to do so
Prepare yourself emotionally to have a great conversation
Be able to use behavioural science to increase the effectiveness of performance management conversations
Understand how learning occurs, and how to encourage effective learning
Know how to work with individual assets - strengths, values, experience, skills, knowledge and motivation to maximise performance potential
Understand the place of mistakes and forgiveness in performance management
Be equipped with a specific performance management conversational structure and style
Know how to encourage and increase wanted behaviour and performance
Apply Seven Steps for creating enjoyable and effective performance management conversations

Description

Want to know how to ensure your performance management conversations are motivating and energising, inspiring and effective, whether formal or informal? Then this is the course for you. In this course, we go beyond the standard advice to listen well or to set SMART goals and look at the psychology of motivation and communication to learn what really makes the difference.

The course involves watching video drama and lectures and also includes:

Learner notes and exercises for each section to enhance and consolidate learning
A short quiz at the end to check learning
Downloadable resources and web link
Video populated with written captions to emphasise key learning points.

By studying this course, you will learn:

The importance of clarity of purpose for your conversation
How to set your conversation up to succeed
The difference between corrective and amplifying feedback
The importance of learning from success
The importance of attending to your emotional state in the conversation
How to use behavioural science to increase the effectiveness of performance management conversations
How learning occurs, and how to encourage effective learning
How to work with individual assets - strengths, values, experience, skills, knowledge and motivation to maximise performance potential
The place of mistakes and forgiveness in performance management
A specific performance management conversational structure and style
How to use goal-setting as a performance management tool
Seven tips for creating enjoyable and effective performance management conversations.

This course is suitable for anyone who is expected to have an impact on someone else’s performance. This could be a team leader, a coach or mentor or a human resources or learning professional. This course will help you have motivating and effective performance management conversations that really focus on building relationships, creating shared ambition and goals, identifying potential and creating great performance.

Who Should Attend!

This course is aimed at managers and leaders responsible for developing the skills and abilities of others
Managers and leaders responsible for the performance of others
It could also be useful to employees who want to get more out of the performance management process although this course is not aimed specifically at them
This course is not suitable for someone looking for detailed guidance on giving critical feedback or needing to have a courageous conversation about performance.

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