For people who are new to Quality Improvement (QI), there are lots of conflicting and competing methods, techniques, tools and opinions on how to improve any given care process or service which can be confusing and time consuming
Our aim is to make the QI journey for beginners as simple as possible; QIPstart offers learning about QI which will guide you through a structured process in a expedited time frame, leading to rapid learning and change.
By the end, you will have taken steps to physically improve your chosen area and developed a solid foundational knowledge from which you can build on; having robust evidence of your QI programme which you can use as evidence for your portfolio, support with business cases or just to facilitate personal development.
Through taking this course you will learn:
· What Quality Improvement is and how it could be applied to the real world
· A framework and series tools that can be taken and utilised for your Improvement Project
· The initial knowledge required to begin your QI journey
Key topics include:
· What Quality Improvement is
· Step-wise approach to completing QI
· Sphere of control and understanding your stakeholders
· Process Mapping
· Fishbone Diagram
· Root cause analysis (5 Whys)
· Model for Improvement
· Developing an Aim Statement
· Picking appropriate measures
· Driver Diagram
· Measuring performance with Run Charts
· Plan-Do-Study-Act (PDSA)
· Sustaining your improvements