What You Will Learn!
- Understand empathy
- Learn about the relational window
- Active listening
- Feel confident in having more open conversations
Description
Leading U.K. expert and speaker in Restorative Practice, Christine McMahon, will take you through a series of short and snappy lectures. You may be wondering what Restorative Practice is and why you should want to learn about it? It's very simply about dealing with the small things when they are still easy and building relationships to enable these conversations. It began in the justice system and has since been used in schools, hospitals, a number of ftse 100 companies in the UK and is now becoming more widely used globally in the workplace. Organisations are realising that it is a great method to encourage and build connection between line managers, colleagues and teams, leading to happier and more productive people. As an experienced psychologist with a deep understanding of human interaction, she will explain in a relatable and easy to understand manner, skills to boost empathy and understanding in all aspects of work. She will also give you some key pointers on language to avoid and language that can really help. You will take away no nonsense methods and tools which you can start using straight away to have more open and honest conversations at work. It's ideal for line managers or people who lead a team but can also be used for every day interactions at home and at work.
Who Should Attend!
- Anyone who would like to have better and more open conversations at work, especially line managers.