The Heart of Influence: Emotional Intelligence in Persuasion & Sales
Introduction to Emotional Intelligence & Sales
The Basics of Sales & Client Thinking
Developing a Heart of Influence
Creating Influence Impact
Influence Skills
Self-Awareness & Management
Know & Like
Trust
Mindfulness
Communication
Generating Resonance & Rapport
Connecting with Questions
Quality Relationships
Stories that Connect
Help Your Sales Reps Better Understand Themselves and Others
Having a high level of emotional intelligence allows a salesperson to sense, understand, and effectively apply the power of their own emotions during interactions with buyers to improve sales rather than derail them.
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