Fundamentals of Sales & Marketing Management for Hospitality

Understanding latest trends in sales management, organisation, budgeting, planning, recruiting, training of Sales Dept

Ratings 3.36 / 5.00

Fundamentals of Sales & Marketing Management for Hospitality

What You Will Learn!

Principals of Sales management in Hospitality
understanding planning process
organisation structure and Roles & Responsibilities
4Ps of Marketing and understanding implications on hospitality
budgeting and planning process
Ethics in Sales
Customer Relationship Management

Description

The sales department is one of the key departments in hospitality not only because it brings sales but also helps in understanding customer demands and experiences required through market intelligence. The sales department is responsible to position the hotel, price, distribution, and promotion to not only end consumers but also to B2B and intermediaries.

Sales management is the process of developing a sales force, coordinating sales operations, and implementing sales techniques that allow a business to consistently hit, and even surpass its sales targets. If your business brings in any revenue at all, a sales management strategy is an absolute must.

In this course, we will learn theoretical aspects of sales management with practical tips and examples from the hotel industry with templates and checklists.

We will be covering

- Concepts of Marketing

- Organization and Roles of Sales Managers

- Recent Trends impacting sales managers

- Ethics in sales

- Sales Planning, Budgeting and forecasting

- Recruitementment , selection, training and compensation of sales managers for staff.

If you feel any topic is missing, write to us