Learn Salesforce Administration with hands-on examples that will make you an Expert! - (2023 Updated)
Salesforce Admin Course will help you to get an in-depth understanding of Salesforce Admin roles and responsibilities Such as Security and data access, Data Management, Reports and Dashboards, Process Automation, Content Management, Change Management and Analytics with Real World Projects.
About the Course
CRM Introduction
What is CRM?
CRM Basic entities
Salesforce Introduction
What is Salesforce?
Why Salesforce?
Different editions in Salesforce
How to sign up for Developer Edition?
Level 1(Setup and Config)
Types of Objects
1. Standard Objects
2. Custom Objects
Types of Fields
1. Standard Fields
2. Custom Fields
Validation Rules
Email to Case
Web-to-Lead
Web-to-Case
Types of Relationships
1. Lookup
2. Master Detail
Different types of tabs
1. Custom Object Tab
2. Web Tab
3. Visualforce Tab
4. Lightning Component Tab
Types of Applications
1. Custom application
2. Console application
Different types of Email templates
1. Text
2. HTML (using Letterhead)
3. Custom (without using Letterhead)
4. Visualforce
Workflow rules
1. Email Alert
2. Task
3. Field Update
4. Outbound Message
Field Dependency
Field History Tracking
Feed Tracking
Dev and Admin Help Community
View setup audit trail
Security and Data Access
Organization Wide Default
Role Hierarchy
Sharing Rules
Manual Sharing
Object Permission
Profiles
Permission Sets
Account, Opportunity & Case Teams
Renaming Tab Names and Labels
Escalation Rules
Account Hierarchy
Queues
Public Groups
Reports and Dashboards
Scheduling reports
Grant Login Access
Setting IP Ranges
Trusted IP Ranges
Login Hours restriction for Profiles
Approval process
Assignment Rules
Auto Response Rule
Views
Domain Registration
Search Layouts
Search Results
Lookup Dialogs
Lookup Phone Dialogs
Accounts Tab
Accounts List View
Search Filter Fields
Page Layout
Duplicate Management
Record Types
Lightning Record Page
Force Sites
Data Management
Analytic Snapshots
Import Accounts/Contacts
Import Leads
Import Solutions
Import Custom Objects
Data Export
Storage Usage
Mass Transfer Records
Mass Delete Records
Mass Transfer Approval Requests
Mass Update Addresses
Data Loader
Tags in Salesforce
Schema Builder
Process Builder
Flows
Community/Experience Cloud
Chat
Quick Text
Custom Label
Custom Settings
Custom Metadata Type