Beginners Guide For The New Team Leader - Management Skills

Team Building / Culture Change / Team Respect & Safety / Team Leader Development / Customer Care - 5 Courses In 1

Ratings 4.65 / 5.00
Beginners Guide For The New Team Leader - Management Skills

What You Will Learn!

  • In this course you will learn how to manage culture change as a Team Leader.
  • You will learn how culture is created and managed in a team in the first course.
  • You will learn how to create a culture of team respect in the second course.
  • You will learn how to create a culture of team safety in the third course.
  • You will learn how to create a culture of continuous developement in the fourth course.
  • You will learn how to create a culture of customer care in the fifth course.

Description

Change A Team Culture As A New Team Leader - 5 Courses In 1 Bundle 

Do you want to be able to change the culture of your team as a Team Leader, Supervisor or A New Manager?

One of the biggest problems Team Leaders, Supervisors and New Managers face is poor team culture.

This 5 Course Bundle is an introduction to understanding what Team Culture is and how to apply it for different needs.

Become A More Aware Team Leader:

It will also teach you how be more aware of your team's culture and will broaden your management skills and increase your value to the organisation you work for.

Who Is This Course For?

This introductory course is designed for beginners in leaderships and those on the front line like Team Leaders and First and Second Line Managers.

About This Bundle Of Courses:

This is a series of culture change courses on specific topics and has been developed and delivered by Stephen Mather who is a leading UK management change consultant, trainer, coach and psychologist.  

Stephen is a much sought after Management and Business Change Consultant in the UK and has worked with companies of all sizes spanning a large range of industry sectors.

Stephen is well placed to help guide you through culture change within your team.

So don't delay - start your journey today!

Course Number 1: The New Manager

  • What Is A Team Culture

  • How Culture Affects What People Do

  • Why Culture Matters

  • Three Steps For Culture Change

Course Number 2: Create A Culture Of Team Respect

  • Why Do You Want To Change Your Team Culture

  • What Behaviour Will You See In The New Culture

  • It Is The Way They Talk To Each Other

  • Showing A Genuine Interest In The Other Person

  • Assuming Your Colleagues Best Motives

  • Listening To Each Other And Solving Problems Together

  • Using This Culture Change Method

Course Number 3:  Create A Culture Of Team Safety

  • Why Do You Want To Change Your Team Culture

  • What Behaviour Will You See In The New Culture

  • Influencing Your Team To Always Perform Safety Checks

  • Influencing Your Team To Make Safety The Priority

  • Influencing Your Team To Intervene On Each Other

  • Identifying More Behaviours And Ways To Influence Them

  • Your Team Safety Culture Within Your Organisation

  • Using This Culture Change Method

Course Number 4: Create A Culture Of Continuous Improvement

  • Why Do You Want To Change Your Team Culture

  • What Behaviours Will You See In The New Culture

  • Continuous Improvement - Basic Training For The Team

  • Continuous Improvement - Learning The Lingo

  • Practice And Communicating The Process

  • Small Teams Taking Small Steps

  • Involving Everyone

  • Cultural And Attitudinal Blockers

  • Visual Management Of Improvements

  • Using This Method For Culture Change

Course Number 5: Create A Customer Care Culture

  • Why Do You Want To Change Your Team Culture

  • What Behaviour Will You See In The New Culture

  • Influencing Your Team To Welcome Customers

  • Helping Your Team To Become More Customer Focused

  • Influencing Your Team To Go Above And Beyond

  • Influencing Your Team To Follow Up With Your Customer

  • Using This Culture Change Method

Join Us

So join us on the other side and learn how to become a successful manager in culture change!


Who Should Attend!

  • This course is designed for the new Team Leader, someone who has just started out in management.
  • This course is not designed for higher level management.

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Tags

  • Leadership
  • Management Skills
  • Team Building
  • Teamwork

Subscribers

963

Lectures

44

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