Dear Learners,
Welcome to this course on the "7 QC Tools". These are simple yet powerful and effective tools for problem solving, with a wide applicability across different sectors, whether it is manufacturing or service sector. I believe that every member of your team, who is involved in problem solving of any nature, should have a good insight and exposure on using these "7 QC Tools". It also helps you to drill down the data from your product or process more effectively to gain a stronger insight on the problems.
This course is covered in "16 nicely spaced lectures" of about "3 minutes to 6 minutes" duration. I am Parag Dadeech, with extensive leadership experience across diversified business sectors. I have lived and worked in the US, SE Asia and India and have led a gamut of high value business projects (green field as well brown field), operational excellence engagements, as well as Technology joint ventures.
Wishing you an enjoyable learning experience.
The 7 QC Tools:
Lecture-1
Introduction
Lecture-2
• Problem solving approaches
• What are the 7 QC Tools and why they are used
• Historical perspective
Lecture-3
• Understanding Problem statement
• How do you select problem areas for improvement
Lecture-4
• What is Root cause
• Tool-1: Cause and effect diagram or Fish bone diagram
• Practical illustration of the C & E diagram
Lecture-5
• Tool-2: Understanding Check sheets
• Type of check sheets and how to deploy them
Lecture-6
• Tool-3: Histogram
• Benefits of Histogram
Lecture-7
• Practical illustration of Histogram
• Do it exercise and interpreting results
Lecture-8
• Understanding the spread of your data
• Normal, Bimodal, Skewed and Random distributions
• Practical areas where Histogram can be deployed
Lecture-9
• Tool-4: Pareto chart
• Origin of Pareto chart and understanding Pareto
Lecture-10
• Practical illustration of Pareto
• Do it exercise and interpreting results
Lecture-11
• Tool-5: Scatter plots or Correlation chart
• What is Correlation coefficient and what does it tell us
Lecture-12
• Illustration of correlation chart
• Uses of correlation study
• Correlation does not always imply causation
Lecture-13
• Tool-6: Understanding Control charts
• Why do we use Control charts
Lecture-14
• What are Common causes and Special causes
• Some practical illustrations and How to interpret Common and Special causes
Lecture-15
• Interpretation of "out of control signals"
Lecture-16
• Tool-7: Data stratification
Lecture-17
• Course summary
Wish you an enjoyable learning experience.
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