The Foundations of Quality Management

Learn the basic tools & techniques to develop high quality products or deliver services

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What You Will Learn!

The meaning of standards in quality and its application in quality management
The basics of process and its importance in quality management
Overview of the different frameworks used in quality management
The foundational principles in quality management to build products and services
The basics of customer and leadership focus used in implementing the principles
The Key tools used in implementing the quality management principles

Description

It is important for managing the quality aspect of any product or service delivered to customers. It applies to any type of organization irrespective of its size (small or medium or big).

Quality products and services help to maintain customer satisfaction and loyalty. Also, it reduces the risk of rework.

Quality is critical to satisfying your customers and retaining their loyalty so they continue to buy from you in the future. Quality products make an important contribution to long-term revenue and profitability. They also enable you to charge and maintain higher prices.

In this course, we will walk you through the brief aspects of the following:

1) The Meaning of Quality

2) The Meaning of Standards in Quality

3) The difference between Quality, Productivity & Quality

4) The Process Fundamentals

5) The Foundational Principles of Quality Management.

6) The Relationship between Customer & Quality

7) The important frameworks of Quality Management

8) The Key Tools of Quality Management

9) Finally, a piece of bonus information on what you could do to enhance your quality management skills and become a sought after quality professional, the current industry demands

The intensive training videos will teach you not only to take the first step towards becoming a committed quality management professional but also to start feeling good about yourself.

This Training is all about Execution - So we Skip Past a Lot of Theory and Dive into Actionable Lessons. You will learn through Bite-Sized Videos.