Successful careers come in many flavours, but work ethics is a main ingredient in most recipes for success. This module gives you in brief the importance of corporate etiquette and rules of corporate etiquette. This module gives you the skills to leverage on career opportunities and personal growth. You will be noticed and recognized for professionalism by the skills learned through this module
The right ‘Corporate Etiquette’ adopted by you can make you more professional, likable, polite, courteous and approachable. ‘Corporate Etiquette’ is defined as the code of ethical and honorable behaviour with respect to a professional practice or behavior among the members of a profession in their dealings with each other. Therefore, ‘Corporate Etiquette’ includes the following:
Treating your colleagues, peers, seniors and others around you with respect and being nice and courteous
To put the people around you at ease and make them comfortable around you
When the employees of a company act professionally and with etiquette, it shows that the company too is credible and trustworthy
Conducting oneself with etiquette in a corporate environment also helps to create a personal branding which may serve as a competitive edge against your competitors
Every business has customers whether they are the end consumers, suppliers, distributors, other businesses etc. Hence, the success of each and every business lies in keeping these customers happy and satisfied. A good and sure shot way of keeping your customers happy and satisfied is through what is known as ‘Customer Care’. So, displaying your etiquette to your customers helps to convey this care to them and make them feel respected and valued