This is a practical course for people who would like to improve their problem solving approach
or
New engineers/engineer candidates who are trying to learn problem solving methodology in project management and manufacturing areas.
Many disciplines around the world are using 8D problem solving methodology as it is critical to achieve sustainable action, eliminate potential claims/risks and minimize claim reocccurrence.
Without handling defects methodically, it will not be possible to achieve continuous improvement.
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On the professional side, you may be responsible for evaluating many 8D reports or you may be the owner to respond to your customer in a proper way.
Within this course, you will also see practical case study and reconsider your current status and refresh your knowledge.
Some common mistakes will guide you to focus right points directly in each 8D steps.
We need to understand that 8D methodology includes team-oriented approach, but defining right team members with GEMBA analysis will surely be crucial.
Problem solving is not only related to quality department, but also other departments such as supply chain, purchasing etc. need to learn how to systematically solve the critical defects. A3 report and OnePager implementations are very common, but before all of them, 8 steps must be clearly learned and the mindset must be primarily understood.
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D1: Building Team
D2: Problem Description
D3: Containment Action
D4: Root Cause Analysis
D5: Countermeasure/Corrective Action Planning
D6: Implementation of Corrective Actions
D7: Standardization
D8: Lesson Learned
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