Aviation: Customer Service In Airline Industry

Departure: Check-In & Boarding

Ratings 4.24 / 5.00
Aviation: Customer Service In Airline Industry

Description

Turn your love of aviation into a rewarding, profitable, and fun career!

Airports can be interesting and rewarding places to work.

There are many opportunities available for you to pursue, and not only as a pilot. 

The air industry is a large employer that offers many different types of jobs and careers.

Help lead flight into the future with a career in aviation!

What You Will Learn!

  • Understand how airlines and airports operate in relation to the provision of customer|passenger services.
  • Learn about customer|passenger and baggage check-in and boarding procedures.
  • Improve your customer service skills to increase customers loyalty and sales performance.
  • Obtain the skills you need in order to get successfully hired by the lead companies in the aviation industry.
  • Aviation General, Codes and Abbreviations, Airline Terminology, Travel Documentation, Baggage Handling.
  • Knowledge of the Customer | Passenger Service Agent role, duties coupled with Aviation terminology and procedures.

Who Should Attend!

  • Are you working as Check-In Agent, Ticketing/Sales Agent or at the airport infrastructure and have to deal with customers | passengers on a daily routine?
  • Do you want your chance to place your best foot forward and really wow your potential employer?
  • Do you care for your professional development which can help you advance in your career in aviation?
  • Do you want to join the thrilling aviation world and have your input in making people smile?
  • If you answered "YES" to even one of the above questions, then this is the right place for you to start!

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Tags

  • Aviation
  • Customer Service

Subscribers

163

Lectures

15

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