Leadership Skills for Call Centers - Team Management

Description

In this training I'll give you all the knowledge that you need to succeed in your Leadership journey

You will learn what being a Leader means,

what are the most important aspects to know about the job of a Team Leader and I will guide you through the key concepts such as

Coaching Session, KPIs, Time Management and Leadership Style

And then we will look at the most frequently asked questions during a Job Interview

We will see what the Hiring Manager wants to know with those questions.

ARE YOU READY TO GET THE KNOWLEDGE THAT WILL MAKE YOU SUCCEED?

I am and I'll be waiting for you

If you feel stuck in your career because you have been doing this job for a while

If you feel a sense of frustration because your great potential hasn't been noticed

Or you got an interview but you didn't pass it

let me tell you something: IT'S NOT YOUR FAULT

It's not your fault, You haven’t been given the opportunity to receive the necessary information.

Nobody took the time to explain to you what this job is really about.

Nobody prepared you to answer the questions properly.

You didn't have the proper mentor to succeed.

The good news is that this changes now!

TAKE THIS COURSE