The Staff Engagement Program (StEP)- the most comprehensive training for business owners and managers to help them reduce turnover and absenteeism while building a happier and more productive workplace.
The StEP course is different because you can go at your own pace with lessons and plenty of hands on activities to help you master the skills and create the habits to grow staff engagement
What’s Included in the course?
Bite Sized Daily Lessons
Practical Activities that you can in your own time
Tools and Templates
Email Support
17 How To Video Lessons
Section 1
Lesson #1: What is staff Engagement and what is it not?
Lesson #2: Some numbers on Staff Engagement and their effects on business performance
Lesson #3: Are you ready to learn and engage?
Section 2
Lesson #1: Why your values are central to the Staff Engagement Program
Activity #2: Make them real by presenting them to your staff
Activity #3: Measuring success using simple surveys
Section 3
Lesson #1: Getting to Know You
Activity #1: Setting up the Getting to know you process
Activity #2: Making it Real
Activities #3 & 4: Gathering information - Personal and Work
Activity #5: Measuring success using simple surveys
Section 4
Lesson #1: Focus on continuous improvement
Activity #2: Measuring success with periodic engagement surveys
Course conclusion
Upon completion of the course, participants will be able to:
· Understand the definition of Staff Engagement and what areas of the business it affects
· Determine the difference between Staff Engagement and staff motivation
· Create the habits to enable working on the business rather than in the business
· Determine their Values and present them to their staff
· Build simple surveys to gather information on staff understanding of activities
· Understand the principle of Engagement by walking Around
· Effectively gather information about their staff and get to know them better
· Successfully measure staff engagement in the organization