This course addresses the reasons workshops and meetings fail to produce outcomes by providing a fail-safe methodology designed for those within organisations to ensure that workshops and meetings are both collaborative and productive.
Part 1) Design and prepare for your session
We understand how to optimise your PC Setup
You will work step by step through designing each session with POISED®, the six-step methodology that encompasses
Purpose: we cover making sure the session is relevant to your client, organisation or partners
Outcomes: we will learn to define realistic and measurable outcomes for the session that achieve buy-in from participants and deliver business value
Identify Questions: we will identify questions that if collectively answered by attendees, will deliver those outcomes
Stakeholders: we select attendees by their ability to answer questions or their power and interest to drive outcomes
Exercises: we leverage collaborative exercises that give everyone a voice and answer the questions in the most expedient and collaborative way
Detailed plan: we document a detailed logical plan for the session to ensure the session is robust and also to reduce the stress of facilitating on the day
Part 2) Leverage Microsoft Teams and Whiteboard
Once your session is prepared, we will explore and understand how to leverage the array of collaborative features of Microsoft Teams and Whiteboard, including
Setting up a Team meeting and tuning the meeting options
Setting up a Whiteboard ahead of the session
Sharing content
Presenting yourself professionally
Recording the session
Live note taking with automated sharing
Optimising sound and video
Raise hands feature and identifying noise
Collaborative cursors and "Follow me" to track and ensure engagement
Leveraging built in templated or importing your own
Sharing video in a whiteboard
Using Pens and perfect shapes to make the facilitation more professional
Part 3) Facilitate the session to provide a great attendee experience and ensure you achieve tangible outcomes by the end of the session
We will understand the specific skills to develop to facilitate a great session, covering aspects such as
Greeting people effectively, building rapport, opening effectively, managing time, supporting people, maintaining energy, maintaining impartiality, providing clear instructions, dealing with difficult behaviour, leveraging conflict to get even better outcomes, priming attendees for progress post-session, closing the session effectively
You will be able to run collaborative sessions that are focused, flow well, and provide an all-round great experience!
Part 4) Post-session activity
We will go through the steps required to ensure momentum is not lost by yourself or other attendees on any post-session activities and how you can learn from each session in order to enhance your skills as a facilitator.
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