This course will give you basic knowledge to choose a payment provider, agree on conditions, set up and properly manage healthy online payments for your e-commerce business.
You will learn about the different types of online payments, what needs to be done to accept and process them, how to keep your customers satisfied with the payment process and their information secure, and how to avoid most of the issues connected with accepting payments online.
By the end of the course, you will know the basics of how to accept payments from customers all over the world, manage your online transactions with confidence, and prepare a roadmap for building your online payments team and strategy.
Course structure:
Lesson 1: Understanding the basics of online payments
1.1. Overview of online payment methods
1.2. Security measures for online payments
1.3. Types of online payment systems
Lesson 2: Setting up an online payment system
2.1. Choosing a payment processor
2.2. Setting up a merchant account
2.3. Integrating a payment gateway with your website
2.4. Testing your online payment integration
Lesson 3: Accepting credit and debit card payments
3.1. Understanding card networks
3.2. PCI compliance and card data security
3.3. Processing card payments using a payment gateway
3.4. Managing chargebacks and disputes
Lesson 4: Working with e-wallets and alternative payment methods
4.1. Accepting payments through alternative payment methods
4.2. Overview of popular e-wallets
4.3. Managing refunds and returns for e-wallets and APMs
Lesson 5: Managing and reporting online payments
5.1. Tracking and reporting on online sales
5.2. Reconciling payments with your accounting system
5.3. Managing customer information and data privacy
5.4. Dealing with online payments fraud