What You Will Learn!
- The Foundations of Selling is Service
- Emotional Intelligence
- Majors needs of a customer
- Time Management
- Technology Tools
- Prospecting
- Body Language
- Asking the right questions
- Countering concerns
- The four types of personality
- Sales Strategies/Tactics
- Sales Closing Techniques
- Sales & Marketing Working Together
- Customer Retention
- Introduction to CRM Sales, Service and Field Service
Description
The course is founded on 4 pillars: the first is Devising where subjects as training of salespersons , catering to the major needs of the customer, time management and technological tools are addressed, then secondly moving into Prospecting and what type of customers a business should interact primarily with , thirdly it moves into Encountering the customer and where elements of body language, asking the right questions are dealt with and then ends with Closing and the tactics and strategies involved in this last stage.
Who Should Attend!
- Any business as it wants to increase sales and individuals who want to start this extraordinary career should be interested in this intermediate course
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