Nobody likes to be sold and everybody is selling. That's the reality, every day thousands of sales are done whether we like it or not. That's the reason why this sales training course has been designed to provide a thorough introduction to the basic concepts of sales, and some basic skills to make salespeople more productive, and more aware of the processes that are following.
The course is intended for people who are either starting in sales, who have a role with a selling element (especially in Customer Service or Support), or who want a structured refresher to recharge their existing skills and experience:
Understand the benefits of contact from the company's perspective, the customer's perspective, and the benefits to you.
How Your Company Benefits From Customer Contact
How Your Customer Benefits From Contact With You
How You Benefit From Customer Contact
Discover the persuasion skills and selling strategies needed when making sales calls and conducting meetings. We have sales strategies classes where you can learn about what compels a customer to buy and how to interact with customers. Our training courses can also teach you about customer politics, buying cycles, and other functionalities that are useful in preventing stock loss, maximizing sales, and improving customer service.
What makes a successful salesperson? I am often asked the question and it seems to me it comes down to several things: • Attitude • Skills • Knowledge • Hard work The best salespeople expect to succeed. They always see the glass as being half full, not half empty. They have excellent communication skills and really care about their clients. They see selling as a problem solving process where their role is to help their customers and build solid, long term relationships. They know about their products and their market. Also, they work hard, especially when times are tough.
What makes a successful salesperson? I am often asked the question and it seems to me it comes down to several things: • Attitude • Skills • Knowledge • Hard work The best salespeople expect to succeed. They always see the glass as being half full, not half empty. They have excellent communication skills and really care about their clients. They see selling as a problem solving process where their role is to help their customers and build solid, long term relationships. They know about their products and their market. Also, they work hard, especially when times are tough.
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